Optional equipment and practical support

Flood and Overflow Detector

A flood and overflow sensor can help raise an alert when water is detected in a suitable monitored location. It is an optional extra for a compatible telecare system.

Already a TASK Connect customer? Please quote your customer number. We will check your existing equipment and arrange any programming, fitting or testing required. If you use another provider’s system, tell us its make and model before ordering.

Water detection around the home

The sensor is positioned where a leak or overflow could be a concern. If water reaches the sensing area, compatible equipment can send an alert through the telecare base unit to the monitoring service.

Our team can discuss the area you want to monitor and the appropriate detector model. Positioning matters because a sensor can only respond to the conditions it is designed and installed to detect.

A water alert does not identify every possible leak or automatically stop the water supply. Agree who can respond and what practical help is available if an alert is received.

What to check before ordering

  • The place where leaks or overflow are a concern.
  • The telecare system and detector compatibility.
  • Safe positioning and any fitting or programming required.
  • The response contacts who can help when water is detected.

Equipment should be selected around the person, their routine and the response available.

Ordering and setup

1

Contact us first

Tell us the product you need and quote your customer number if you have one. We can discuss your current equipment and support arrangements.

2

Confirm the right product

Our team checks the model, suitability and any connection, fitting, delivery or service arrangements. Not every accessory connects to every system.

3

Arrange purchase and testing

Once the arrangements are clear, use the relevant payment link or let our team arrange the order. Complete any required fitting and testing before use.

The equipment price does not include a new telecare base unit or monitoring plan. Our team will confirm which services and additional arrangements, if any, your setup requires.

Questions about flood and overflow detector

Does the detector turn off a tap or water supply?

This listing is for an alert sensor. It does not include an automatic water shut-off system.

Can it detect every leak in a property?

No. Detection depends on the sensor model and placement. Tell us which area you want to monitor so we can discuss a suitable setup.

Does the £75 price include monitoring?

It is the one-off equipment purchase price including VAT. A compatible system and suitable monitoring arrangements are needed for monitored alerts.

Related equipment and support

Talk to us before choosing your equipment

We can explain the current product and the arrangements needed for your situation. Existing customers should have their customer number ready.

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