Help & Support
Find answers, setup information and the right way to contact TASK Connect.
Choosing an alarm
Compare monitored home, fall-detection and GPS alarms.
How monitoring works
Understand what happens when an alarm reaches our team.
Questions and answers
Read answers about connections, costs, use and support.
Setup and user guides
Find instructions for connecting, testing and using your equipment.
Digital switchover
Check what a change to your telephone service means for your alarm.
Power cuts
Understand connections, backup power and what to check.
Equipment and local alerts
Explore accessories for monitored systems or alerts for a nearby carer.
Pay a bill
Use our existing payment page for a TASK Connect invoice.
Business and professional services
Discuss monitoring, lone-worker safety or organisational requirements.
Need help from our team?
For alarm or technical support, call 028 2036 0280 and select Option 3. For general or non-urgent enquiries, send us an enquiry. Please avoid medical or sensitive personal details in the general enquiry form.
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