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Order your personal alarm online

Buy a Digital Personal Alarm

Complete the secure order form below to purchase your digital personal alarm hub and button with 24/7 monitoring.

TASK Connect digital personal alarm and pendant

Digital Personal Alarm

£12 per month
£14.40 per month if not VAT exempt
Digital broadband connection
24/7 monitored support
One pendant button included
Wristband and neck cord included
No setup fee
Home and garden protection
Before you begin: please enter the details of the person placing the order below. The person using the alarm can be different. After ordering, we will send you a link to provide the alarm user's information and nominated emergency contacts.

VAT exemption

If the alarm user meets the relevant eligibility criteria, the service may qualify for VAT exemption. If you are unsure, you can read our VAT exemption guidance before completing the order form.

Need an additional pendant?

One personal alarm button is included with the system. If another person in the household also needs their own pendant, you can select an additional pendant in the order form.

Your Details

Name
Please enter the name and address of the person ordering the alarm. This may be different from the person who will be using the alarm service. After placing your order, you will receive an order confirmation email that includes a link to an online information sheet. This form is designed to gather essential information about the person who will be using the service and their nominated emergency contacts.
Address
Please enter the name of the person who will be using the alarm system

VAT Exemption Statement

If the person for whom the alarm is being purchased has a medical condition requiring medication or is registered as disabled, they may be eligible for VAT exemption. Please refer to our VAT Exemption Guide if necessary for more information.
If you answered yes to the above question, please also complete a VAT Exemption Declaration Form. This form must be completed before we dispatch your order.

Your monthly cost before you agree

No setup charge. Your selected monthly total is shown below. One pendant: £12.00 per month if VAT exempt, or £14.40 including VAT. With an extra pendant: £16.00 per month if VAT exempt, or £19.20 including VAT.

The service has a 12-month minimum monitoring term. The alarm equipment is supplied on a rental basis.

No payment is taken when you save this order. The next step is a secure Stripe subscription payment. Your first monthly payment is taken when you complete that step, followed by monthly payments.

£0.00
Confirmation
Acceptance of Terms
Acceptance of Privacy Policy
What happens next

After you place your order

There are a few important steps to complete before we can dispatch your personal alarm.

1

Save your order and pay

Your order details are saved first. Your browser then opens the secure Stripe page to pay your selected monthly subscription. No payment is taken on this order form.

2

Look out for our email

We’ll send you an email asking for important information about the alarm user, including keyholder contact details and relevant medical information. Please check your spam or junk folder if you do not see it in your inbox.

3

Complete the required information

Please complete and return the requested client information. We cannot dispatch the alarm until we have received these details. If VAT exemption may apply, we will also send you a link to complete the relevant VAT exemption form, if you have not already done so.

4

We dispatch your alarm

Once payment and the required information have been received, we will prepare and dispatch the alarm with setup guidance. After installation, complete a test call so our monitoring team can confirm that everything is working correctly.

Haven’t received the email? If you do not receive the client information email after placing your order, please check your spam or junk folder first. If it is still not there, call us on 028 2036 0280 and we will be happy to help.

Important information about your order

  • The digital personal alarm service is subject to a 12-month minimum monitoring term.
  • The telecare alarm equipment is supplied on a rental basis for the duration of the service.
  • VAT-exempt pricing applies only where the relevant eligibility criteria are met.
  • The digital alarm requires a working broadband connection in the property.
  • Full details are available in our Terms & Conditions .

Please make sure the information entered in the order form is accurate so we can process and set up the service correctly.