Order a Personal Attack Alarm
Complete the secure order form below to choose your alarm and set up 24/7 professional monitoring. You can also select additional safety and response options during the order process.
Choose from three alarm options
Digital Personal Alarm
A monitored panic alarm for use in and around the home, connected through a broadband service.
GSM Personal Alarm
A home panic alarm using a mobile network connection, with no broadband or landline required.
PIP GPS Alarm
A portable GPS personal safety alarm for use at home and while out and about throughout the UK and Ireland.
VAT exemption
If the alarm user meets the relevant eligibility criteria, the service may qualify for VAT exemption. If you are unsure, please see our VAT exemption guidance before completing the order.
Emergency contacts
You will be asked to provide details of trusted contacts or keyholders who may be contacted if the alarm is activated and assistance is required.
Silent response options
Depending on your circumstances, you can choose a discreet response arrangement so the monitoring team can follow an agreed plan if it may not be safe for you to speak openly.
Additional GPS options
If you choose the PIP GPS alarm, the form also allows you to select options such as fall detection and authorised location access for trusted contacts.
We cannot dispatch the alarm until the required information has been received. If VAT exemption applies, we will also send you a link to complete the relevant VAT exemption form. If you do not receive the email, please call us on 028 2036 0280.
Please note: Go Watch orders are currently subject to a 4-6 week delay before dispatch.
Please Complete This Order Form
After you place your order
We’ll complete the remaining setup steps with you before your personal safety alarm is dispatched.
We receive your order
Once the order form has been submitted, we’ll begin setting up the account for your chosen personal safety alarm.
Look out for our email
We’ll send you an email asking for important information about the alarm user, including keyholder details, relevant medical information and any agreed response instructions.
Complete the required details
Please complete and return the information requested in the email. If VAT exemption applies, we will also send a link to complete the relevant VAT exemption form.
We prepare & dispatch the alarm
Once all required information has been received, we can finish setting up the service and dispatch the alarm with the relevant setup guidance.
Important information about your order
- The monitored personal safety alarm service is subject to a 12-month minimum monitoring term.
- Alarm equipment is supplied on a rental basis for the duration of the service, unless otherwise stated.
- VAT-exempt pricing applies only where the relevant eligibility criteria are met.
- GSM and GPS-based alarms require suitable mobile network coverage in order to operate correctly.
- GPS location information may be affected by factors such as signal availability, buildings and surrounding conditions.
- Optional features such as fall detection and location access are device-dependent and must be selected where available.
- No personal alarm or fall detection system can guarantee prevention of harm or 100% detection of every incident.
- Full details are available in our Terms & Conditions .
Please make sure the information provided during the order process is accurate so we can set up the monitoring service and agreed response arrangements correctly.