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Order your monitored personal safety alarm

Order a Personal Attack Alarm

Complete the secure order form below to choose your alarm and set up 24/7 professional monitoring. You can also select additional safety and response options during the order process.

Choose from three alarm options

Digital Personal Alarm

A monitored panic alarm for use in and around the home, connected through a broadband service.

From £12 per month

GSM Personal Alarm

A home panic alarm using a mobile network connection, with no broadband or landline required.

From £20 per month

PIP GPS Alarm

A portable GPS personal safety alarm for use at home and while out and about throughout the UK and Ireland.

From £19.99 per month
Looking for the Go Watch? The Go Watch is also available as a monitored GPS personal safety alarm, but it is not yet available through this online order form. Please contact us or call 028 2036 0280 to order.

VAT exemption

If the alarm user meets the relevant eligibility criteria, the service may qualify for VAT exemption. If you are unsure, please see our VAT exemption guidance before completing the order.

Emergency contacts

You will be asked to provide details of trusted contacts or keyholders who may be contacted if the alarm is activated and assistance is required.

Silent response options

Depending on your circumstances, you can choose a discreet response arrangement so the monitoring team can follow an agreed plan if it may not be safe for you to speak openly.

Additional GPS options

If you choose the PIP GPS alarm, the form also allows you to select options such as fall detection and authorised location access for trusted contacts.

Important — look out for our email after ordering. We will send you a separate email asking for important information about the alarm user, including keyholder details, relevant medical information and the response arrangements we need to set up the service. Please check your spam or junk folder if you do not see it.

We cannot dispatch the alarm until the required information has been received. If VAT exemption applies, we will also send you a link to complete the relevant VAT exemption form. If you do not receive the email, please call us on 028 2036 0280.

Please note: Go Watch orders are currently subject to a 4-6 week delay before dispatch.

Please Complete This Order Form

VAT Exemption Statement

If the person for whom the alarm is being purchased has a medical condition requiring medication or is registered as disabled, they may be eligible for VAT exemption. Please refer to our VAT Exemption Guide if necessary for more information.
If you answered yes to the above question, following the placement of your order, you will receive a link to our brief VAT Exemption Declaration Form. This form must be completed before we dispatch your order.

Your Details

Name
Please enter the name and address of the person placing this order. Note that this may differ from the individual who will be using the alarm service. After placing your order, you will receive a confirmation email containing a link to an online information form. This form is designed to collect essential details about the service user, including an optional password for their use, and any additional information that might be useful in an emergency. Additionally, the form will request details about their nominated emergency contacts.
Address
Please enter the name of the person who will be using the alarm system

Payment Details

£0.00
Confirmation
Acceptance of Terms
Acceptance of Privacy Policy
What happens next

After you place your order

We’ll complete the remaining setup steps with you before your personal safety alarm is dispatched.

1

We receive your order

Once the order form has been submitted, we’ll begin setting up the account for your chosen personal safety alarm.

2

Look out for our email

We’ll send you an email asking for important information about the alarm user, including keyholder details, relevant medical information and any agreed response instructions.

3

Complete the required details

Please complete and return the information requested in the email. If VAT exemption applies, we will also send a link to complete the relevant VAT exemption form.

4

We prepare & dispatch the alarm

Once all required information has been received, we can finish setting up the service and dispatch the alarm with the relevant setup guidance.

Please check your spam or junk folder. We cannot dispatch the alarm until the required client information has been received. If you do not receive our follow-up email after placing your order, please call us on 028 2036 0280.

Important information about your order

  • The monitored personal safety alarm service is subject to a 12-month minimum monitoring term.
  • Alarm equipment is supplied on a rental basis for the duration of the service, unless otherwise stated.
  • VAT-exempt pricing applies only where the relevant eligibility criteria are met.
  • GSM and GPS-based alarms require suitable mobile network coverage in order to operate correctly.
  • GPS location information may be affected by factors such as signal availability, buildings and surrounding conditions.
  • Optional features such as fall detection and location access are device-dependent and must be selected where available.
  • No personal alarm or fall detection system can guarantee prevention of harm or 100% detection of every incident.
  • Full details are available in our Terms & Conditions .

Please make sure the information provided during the order process is accurate so we can set up the monitoring service and agreed response arrangements correctly.